https://www.shreeswamisamarthcarrier.in Vacancy Wed, 15 Apr 2026 08:39:38 +0530 en-us https://www.shreeswamisamarthcarrier.in https://www.shreeswamisamarthcarrier.in/job-openings-for-chat-process-executive-gurgaon-1416611.htm https://www.shreeswamisamarthcarrier.in/job-openings-for-chat-process-executive-gurgaon-1416611.htm Sat, 21 Mar 2026 00:00:00 +0530 "Process Name - TUI - Travel Process ? Company - Transcom ? Location - Sector 30, Gurugram Profile - Blended Process - Chat Salary Offered - 32K CTC. Experience - min 6 months in Airline / Travel Industry ( Mandatory) Qualification - Graduate / Undergraduate ? Communication: Excellent verbal & written communication (C1 Level required). Typing Speed - 35 WPM+ with minimum 90% accuracy ? Comfortable working in a blended process (Chat & Voice) ? Flexible for rotational shifts 5 Days Working. Rotational shift. Both. sides Cabs. Interview Process - Virtual Interviews. HR Round , Ops round, Versant Test and Typing Test. ? Key Responsibilities ? Handle customer queries via chat channels ? Assist customers with bookings, cancellations, amendments, and travel-related concerns ? Provide accurate information regarding travel policies and services ? Ensure high-quality customer experience and adherence to SLA ? Maintain documentation and follow compliance guidelines ? Eligibility Criteria ? Experience: Minimum 6 months in Airline/Travel Industry (Mandatory)."